My order
We want to make your shopping experience smooth and hassle-free. Below, you'll find all the information you need regarding order processing, tracking, and returns.
1. Order Processing & Shipping
- Processing Time: Orders are processed within 1 to 3 business days before being shipped.
- Shipping Time: Delivery times vary based on your location and shipping method selected at checkout.
- Tracking Your Order: Once your order is shipped, you will receive an email with a tracking number to monitor your package in real-time.
2. How to Track Your Order
- Check your email for a shipping confirmation with your tracking number.
- Click the tracking link provided in the email or enter your tracking number here (if applicable).
- If you have an account with us, log in to view your order history and status.
3. Can I Change or Cancel My Order?
We process orders quickly! If you need to make changes or cancel an order, please contact us within 24 hours of placing it. After this period, we may not be able to modify it.
4. Returns & Exchanges
If you are not completely satisfied with your purchase, we offer 30-day returns from the delivery date.
Items must be unused, in original packaging, and in resellable condition to be eligible for a return or exchange.
Visit our Returns & Exchanges page for more details on how to start a return request.
5. Need Help?
If you have any questions about your order, feel free to Contact Us with your order number, and our team will be happy to assist you.